Terms and Conditions for Supply of Products

Learnova Tech Inc.
Last Updated: March 2025

1. Introduction
Welcome to Learnova Tech Inc. Using our website and services indicates your acceptance of these Terms and Conditions, alongside our Privacy Policy and Returns Policy. If you do not accept these terms, please refrain from using this website.

2. Placing Orders and Contract Formation
Upon placing an order, you'll receive an acknowledgment email confirming receipt. This acknowledgment does not mean your order has been accepted. The purchase contract between you and Learnova Tech Inc. is officially formed only upon dispatch of your order, as indicated by our "Dispatch Confirmation" email.

If you identify an error in your order details, please immediately notify us via email at info@learnova.tech. Amendments to orders cannot be made once they are processed or dispatched; however, you may return the product as detailed in our Returns Policy.

We reserve the right to refuse any order placed at our sole discretion, particularly if inaccurate details are provided or sufficient payment authorization is not confirmed.

2.1. User Obligations
You agree to:

Provide accurate and updated delivery and payment information.
Handle and store products responsibly upon receipt.
Promptly notify us of any errors or defects within 7 days of delivery.
3. Product Availability and Delivery
Products will be delivered according to timelines specified in the Dispatch Confirmation email. Should delays occur due to unforeseen circumstances, we will promptly notify you with updated delivery information.

4. Pricing and Payment
All product prices are clearly listed on our website. Prices exclude applicable GST/PST taxes, explicitly indicated at checkout. Delivery charges, if applicable, are separately listed during checkout.

Payments must be completed through methods listed on our website. Orders are considered confirmed only after full payment is received.

Occasionally, pricing errors may occur. If a product’s actual price is lower than listed, you will be charged the lower amount. If higher, we will contact you before dispatch or reject and inform you of the cancellation.

5. Returns and Exchanges
Our goal is your satisfaction. If you receive incorrect, damaged, or defective products, we offer the following solutions (at our discretion):

Repair or replace the defective product.
Correct any delivery discrepancies or shortages.
Provide a refund for the affected product(s).
Please see our full Returns Policy for detailed instructions and procedures.

6. Liability and Limitations
Our liability for any product issues (incorrect, defective, or damaged items) will be strictly limited to repair, replacement, or refund of the price paid.

We shall not be liable for any indirect, incidental, special, consequential, or economic losses, including loss of revenue, profits, contracts, reputation, or data. Our total liability shall never exceed the amount paid by you for the products concerned.

7. Intellectual Property Rights
All intellectual property rights in products, services, and educational content provided by Learnova Tech remain exclusively ours. Unauthorized reproduction, redistribution, or commercial use without prior written consent is strictly prohibited.

8. Events Beyond Our Control (Force Majeure)
We will not be responsible for delays or failures in service resulting from events beyond our reasonable control (e.g., natural disasters, pandemics, governmental actions, disruptions of telecommunications, cyberattacks, etc.). Our performance will resume once such conditions subside, and timely updates will be communicated.

9. Regulatory Compliance
Learnova Tech strictly adheres to all applicable local and international regulations concerning data privacy (GDPR, Canadian Privacy Act), cybersecurity, and educational content delivery standards.

10. Dispute Resolution and Governing Law
These Terms and Conditions are governed by the laws of British Columbia, Canada. Any dispute arising from these terms shall initially seek resolution through amicable negotiation or mediation. If unresolved, disputes will fall under the exclusive jurisdiction of courts in British Columbia, Canada.

11. Right to Amend Terms
We reserve the right to amend these Terms and Conditions to reflect business developments, regulatory requirements, or operational needs. For ongoing contracts, any such amendments will be clearly communicated prior to taking effect. Continued use of our website and services following such notification implies your acceptance of these changes.

12. Customer Support and Communications
For questions, clarifications, or support concerning our products or these Terms, please contact our customer support team:

Email: info@learnova.tech
Phone: +1-604-657-1311
Business Hours: Monday–Friday, 9 AM–6 PM (PST)
We aim to respond to all inquiries within two business days.

13. Ethical and Sustainable Practices
At Learnova Tech, we uphold ethical practices in AI integration, education delivery, and environmental sustainability. Our commitment includes:

Bias-free AI models, regularly audited and transparent.
Sustainability-focused operations with minimal ecological impact.
Accessibility-driven educational practices, inclusive of linguistic and geographic diversity.
✅ Benefits of These Enhanced Terms and Conditions
Increased Clarity and Transparency: Easy-to-follow structure ensures users clearly understand terms and expectations.
Comprehensive Information: Inclusion of detailed sections like returns, taxes, regulatory compliance, and ethics provides transparency.
Enhanced User Confidence: Clear dispute resolution, liability limitations, and customer obligations help manage expectations and mitigate disputes proactively.
Protection of Intellectual Property: Explicit intellectual property rights safeguard Learnova’s innovations.
Customer-centric Tone and Clarity: Maintains professional clarity while ensuring accessibility for a broad audience.
Legal Compliance and Risk Management: Clearly defined jurisdiction, compliance guidelines, and Force Majeure clauses reduce legal exposure.
???? Why This Revised Version Works
Balances legal rigor with clear, accessible language.
Addresses all previously identified cons effectively.
Emphasizes customer understanding, transparency, and trust.
Aligns perfectly with Learnova Tech’s commitment to ethical standards, global education, and innovation.
Next Steps to Implement:

Publish clearly linked policy documents on Learnova’s website.
Regularly review and update terms to ensure continued compliance and relevance.
Ensure customer service channels are responsive and aligned with terms presented.